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Вячеслав

Невозможно установить клиент SEP 11.0.5 на контроллер домена.

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Вячеслав

Во время инсталляции клиента на контроллер домена (Win 2003 serv standart) инсталляция доходит до момента установки Live update, после чего откатывается назад. Бранмауер выключен, ничего, что бы могло влиять на установку, не стоит.

Инсталляция происходит под учетной записью доменного администратора, причем на рядовые сервера устанавливается замечательно.

В журнале ошибок появляется сообщение "DCOM got error "The srvice did not respond to the start or control request in a timely fashion.

" attemting to start the service LiveUpdate with arguments "" in order to run the server.

При этом пробовал стартовать LiveUpdate вручною под системной учеткой - стартует, но инсталляция безрезультатно.

Прошелся утилитой Supporttool, так ей почему-то не ппнравилось 62 файла и то, что включен шаринг принтеров и файлов на адаптере, хотя он включен. (The File and Printer Sharing for Microsoft Networks is not enabled on any of your network adapters.):

Failed Found 62 files whose score indicate they should be manually verified or sent to Symantec Security Response for verification

Copy the files to a single location.

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\SD_DirFileInfo.dll

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\SD_Info.dll

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\SD_NetworkInfo.dll

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\SD_OSInfo.dll

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\SD_RegInfo.dll

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\SD_SavLog.dll

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\SD_SymInfo.dll

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\SD_SymSEPDat.dll

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_DB.dll

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_DbCollect_Cmd.dll

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_Gui.exe

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_Report_Text.dll

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_Script_WinOS.dll

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\Sd_Capture.exe

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\SqliteLib.dll

-400 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\vcomp90.dll

-350 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\mfc90u.dll

-350 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\msvcp90.dll

-350 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\msvcr90.dll

-350 C:\Install\Anti\Support_tool\Sep_SupportTool.exe

-349 C:\Program Files\Symantec\LiveUpdate\LuComServer_3_3.EXE

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\SD_PermInfo.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\SD_VarInfo.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\SD_WmiInfo.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_DbCollect_File.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_DbCollect_Registry.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_DbLib.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_DbLib_EP.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_DbLib_File.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_DbLib_Reg.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_LastXFiles.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_Lib.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_Lib_FileSystem.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_Lib_Registry.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_Report_Html.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_Script_Cmd.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_Script_DirFile.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_Script_Network.dll

-250 C:\Documents and Settings\adm_m\Local Settings\Temp\1\STSFX6767\ST_Script_Processes.dll

-236 C:\WINDOWS\system32\MSVCP71.DLL

-236 C:\WINDOWS\system32\MSVCR71.DLL

-231 C:\WINDOWS\system32\DWRCST.EXE

-222 C:\Program Files\NSClient++\modules\CheckDisk.dll

-222 C:\Program Files\NSClient++\modules\CheckEventLog.dll

-222 C:\Program Files\NSClient++\modules\CheckHelpers.dll

-222 C:\Program Files\NSClient++\modules\FileLogger.dll

-222 C:\Program Files\NSClient++\modules\NSCAAgent.dll

-222 C:\Program Files\NSClient++\modules\NSClientListener.dll

-222 C:\Program Files\NSClient++\modules\SysTray.dll

-222 C:\Program Files\NSClient++\nsclient++.exe

-186 C:\WINDOWS\system32\MFC71.DLL

-172 C:\Program Files\NSClient++\modules\CheckSystem.dll

-142 C:\SheduleScript\DCBackup.cmd

-116 C:\WINDOWS\system32\capicom.dll

-109 C:\Documents and Settings\adm_m\Start Menu\Programs\Startup\desktop.ini

-102 C:\Program Files\Snare\SnareCore.EXE

-100 C:\WINDOWS\system32\CCM\TSManager.exe

-100 C:\WINDOWS\system32\RCAgent.exe

-100 C:\WINDOWS\system32\comdlg32.ocx

-100 C:\WINDOWS\system32\drivers\HpCISSs2.sys

-100 C:\WINDOWS\system32\smsmdd.dll

-100 C:\WINDOWS\system32\tabctl32.ocx

Ни на один из контроллеров домена не получилось инсталлировать клиент Симантека.

Единственное, чем может отличаться контроллер домена от других серверов - это политикой DC, может там копать?

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Кирилл Керценбаум

Вячеслав попробуйте посмотреть вот здесь - http://service1.symantec.com/support/ent-s...5d?OpenDocument

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Вячеслав

Огромное Вам спасибо, Кирилл!

Никогда бы не подумал, что сертификат Microsoft как-то может влиять на установку ПО, тем более это нигде не описано :)

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